Presented by: Sabrina Morales, CEO of Linguistica International
Maximizing the Impact of Professional Interpreting Services
In this session, we’ll review the gold standards and best practices for effective interpreter use across healthcare, government, and community settings. From understanding the interpreter’s role to ensuring accuracy, confidentiality, and compliance, this training will empower your staff to communicate clearly and confidently with Limited English Proficient (LEP) individuals.
Join Sabrina Morales, a national expert in language access and compliance, as she provides practical tools and real-world examples to help your organization elevate communication standards, reduce liability, and enhance the overall quality of service delivery.
What You’ll Gain from This Webinar:
- Understanding the Interpreter’s Role – Learn what interpreters can and cannot do in professional settings
- Modes of Interpretation – Explore when to use on-site, over-the-phone, or video remote interpreting
- Provider-Interpreter Collaboration – Discover communication techniques that lead to accuracy and efficiency
- Ethics, Boundaries & Confidentiality – Understand the ethical framework that protects both clients and interpreters
- Avoiding Common Mistakes – Recognize pitfalls that compromise communication or compliance
- Performance & Quality Monitoring – Learn how to measure effectiveness and ensure consistent standards
Who Should Attend?
- Healthcare Professionals & Administrators – Improve patient safety and satisfaction through accurate interpretation
- Government & Public Service Staff – Ensure compliance with Title VI and other language access mandates
- Social Service & Education Providers – Strengthen engagement with multilingual communities
- Language Access Coordinators & Trainers – Enhance staff readiness and interpreter integration
Why This Training Matters
Build Trust & Equity – Deliver respectful, inclusive communication across all languages
Ensure Accuracy & Clarity – Prevent miscommunication and misunderstanding
Protect Confidentiality & Compliance – Reduce legal and ethical risks
Enhance Efficiency – Learn strategies to optimize interpreting resources