This webinar provides a clear, structured roadmap for developing, implementing, and sustaining an effective Language Access Plan (LAP). Viewers will gain practical guidance on assessing language needs, establishing policies and procedures, coordinating language services, and aligning their efforts with Title VI compliance requirements.

This webinar explores practical, language-access–driven strategies for engaging immigrant and limited-English-speaking communities. Viewers will gain actionable approaches to building trust, improving communication, and designing culturally and linguistically inclusive outreach efforts that strengthen participation and program outcomes.

This webinar outlines a practical framework for working effectively with interpreters, introducing clear communication protocols that promote accuracy, professionalism, and productive provider–interpreter collaboration. Viewers will learn how to prepare for interpreted encounters and apply best practices that support neutrality, trust, and positive outcomes for limited English proficient (LEP) individuals.

In this session we will review the best practices when it comes to effective interpreter usage.

Presented on: June 22, 2025

In this session, we’ll review key best practices that help organizations deliver language services efficiently and effectively across diverse communities. We’ll focus on practical tools, real-world examples, and strategies that improve outcomes for both service providers and the limited-English-proficient individuals they support.

Presented on: May 27, 2025

This session will walk you through HIPAA’s Privacy and Security Rules as they apply to language services.

Presented on: October 28, 2025